topic Re: Lock screen glitch - UI in Tech Talk

Lock screen glitch - UI

Omi_8983 — Sat, 08 Oct 2022 13:41:48 GMT

Hi Team,

I have purchased S22 and i am so happy with the product Features and design its so amazing.

I am using 2 lock screen mode fingerprint and PIN but recently i observed that whenever i try to unlock phone with PIN, the fingerprint area gets highlighted on Num pad and it's difficult to enter PIN manually as it's hover on the top. i thought it will get fixed in latest update but same issue appears. I don't know why it's happening but it's not supposed to happen.

and my secondly sometime phone gets heated unknowingly.(i am using sometime because due to phone cover i couldn't recognise the heating issue but yeah it's there)

Can you guys please look into it and try to resolve this issue as soon as possible.

i am attaching photo for the reference.

Re: Lock screen glitch - UI

abhinavkrpcse — Sat, 08 Oct 2022 13:44:25 GMT

It's bug by Samsung. This shouldn't happen. Reset factory settings or wait for next update. Complain to customer care.

Re: Lock screen glitch - UI

Sidhabhi — Sat, 08 Oct 2022 13:50:00 GMT

Is device running on the latest beta or regular version?

Re: Re: Lock screen glitch - UI

Omi_8983 — Sat, 08 Oct 2022 13:52:53 GMT

Exactly...
Yes I'll connect with customer care
Thank you.

Re: Re: Lock screen glitch - UI

Omi_8983 — Sat, 08 Oct 2022 13:54:20 GMT

Yes frankly I have just update my device with latest version and then checked again but it's still hovering on screen

Re: Lock screen glitch - UI

Anonymous — Sat, 08 Oct 2022 14:18:43 GMT

Disable fingerprint lock and re-enable it . And don't forget to restart device.

Re: Re: Lock screen glitch - UI

Omi_8983 — Sat, 08 Oct 2022 14:28:04 GMT

Yes i tried that already but nothing happened

Re: Lock screen glitch - UI

Anonymous — Sat, 08 Oct 2022 14:34:23 GMT

Is it showing, while disabling it ?

Re: Lock screen glitch - UI

TechiePradhumn — Sat, 08 Oct 2022 15:21:51 GMT

Dude try to clear cache partition. May it help.

Re: Re: Lock screen glitch - UI

Omi_8983 — Sat, 08 Oct 2022 18:46:52 GMT

okay I'll try thank you

Re: Re: Re: Lock screen glitch - UI

TechiePradhumn — Sun, 09 Oct 2022 03:30:10 GMT

If works then you know

Accept solution.🙂