topic Re: Auto restarting in Tech Talk

Auto restarting

jennie001 — Mon, 22 Aug 2022 19:29:37 GMT

I'm using f12 device and it's keeps auto restarting please give me solution and I have to fix this issue because if this issues do this get solved my parents will not allow me to buy new smartphone so plz help me to fix this bug

Re: Auto restarting

SD07 — Mon, 22 Aug 2022 19:32:41 GMT

Happening with everyone

Re: Auto restarting

sh99ghk — Mon, 22 Aug 2022 19:38:32 GMT

same with m51

Re: Auto restarting

waje — Mon, 22 Aug 2022 20:37:04 GMT

Don't worry Jen just do factory reset your mobile then never will get this problem again

Re: Auto restarting

Dush19 — Tue, 23 Aug 2022 00:03:51 GMT

Factory Reset is not working in this case. I've done Factory reset but it is still restarting.

Re: Auto restarting

pulimishettysanjay — Tue, 23 Aug 2022 01:50:23 GMT

These problem is also in A31

Re: Auto restarting

BooBooMan — Tue, 23 Aug 2022 02:06:22 GMT

Try to uninstall Android webview from apps section.

Re: Auto restarting

jennie001 — Tue, 23 Aug 2022 09:29:40 GMT

I couldn't find any webview in app section

Re: Auto restarting

RijoJoy — Wed, 24 Aug 2022 08:03:28 GMT

Same with M30s

Re: Auto restarting

cs_member8 — Mon, 05 Sep 2022 17:05:52 GMT

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.