Automatic Restart Problem

TechiePradhumn — Mon, 22 Aug 2022 03:15:16 GMT

This problem occurs with August security parch.

Re: Automatic Restart Problem

tiwarijiDoomguy — Mon, 22 Aug 2022 03:22:18 GMT

I am facing some issues in my M51

Re: Re: Automatic Restart Problem

TechiePradhumn — Mon, 22 Aug 2022 04:14:25 GMT

Accha waise mujhe abhi tak ye gift nahi mila hai.

Re: Automatic Restart Problem

CrazyBoy28 — Mon, 22 Aug 2022 04:39:21 GMT

Share your logs to membersindia@samsung.com

Check this out to get log files

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

So that it will be helpful to fix this issue

Re: Automatic Restart Problem

cs_member8 — Sat, 03 Sep 2022 17:49:47 GMT

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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