topic Mobile service in Tech Talk

Mobile service

Anonymous — Wed, 24 Aug 2022 13:59:20 GMT

Why don't #samsung provide screen only replacement service to their customers?

My Galaxy A52s 5g screen was cracked but display is fine but service centre asks me to change whole display it costs aroung 7k +Gst

But local service centres provide screen only replacement

Why can't brands provide the same service to their customers? 😕🤷

Re: Mobile service

cs_member8 — Wed, 07 Sep 2022 19:19:40 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: Mobile service

Anonymous — Tue, 13 Sep 2022 07:40:07 GMT

Thanks