topic Re: Green Line Display issue in Tech Talk

Green Line Display issue

Sraavana — Wed, 10 Aug 2022 14:18:41 GMT

Hi Samsung Team,

Lot of people reporting display issue after software update. I also faced same issue today morning. Raised concern and called customer service. They are not acknowledging issue, instead ask us to pay for display. I haven't done any wrong, but still end of the customer has to suffer.

I trusted Samsung and bought Samsung Note 20 Ultra. Next time need to think twice before buying Samsung products.

Great experience with Samsung. Keep up your good work and cheating people.

Re: Green Line Display issue

amanjalwehra — Wed, 10 Aug 2022 15:10:00 GMT

You got it on note 20 ultra

Re: Green Line Display issue

Sraavana — Wed, 10 Aug 2022 15:10:52 GMT

Yes...

Re: Green Line Display issue

cs_member8 — Mon, 22 Aug 2022 20:12:00 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Green Line Display issue

Massz_N20Ultra — Wed, 07 Sep 2022 20:30:14 GMT

Even I am facing the same issue after updating, and the service center is not ready to provide an FOC replacement until they have an approval for Note20Ultra handset. Currently they are only doing for S20, S20+ & S20Ultra.

Even Scamsung customer care is not acknowledging the issue and saying we can't do anything in this.
Hard earned money down the drain buddy 😓