Synchronising Problem

MSHS22Ultra — Tue, 24 May 2022 09:56:19 GMT

my S22 ultra device can't synchonise samsung galary with one drive. In my onedrive picture shows last picture that was taken by Note20 ultra, my previous device. If I logged out from samsung cloud than onedrive work. My question is can't I use samsung cloud & onedrive simultaneously like my previous device? Thanks

Re: Synchronising Problem

cs_member8 — Mon, 06 Jun 2022 14:44:26 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Synchronising Problem

Re: Synchronising Problem