topic Re: Re: Re: Touch issue in Tech Talk

Touch issue

mahin69 — Tue, 26 Apr 2022 08:16:58 GMT

Touch does not work 3-4 seconds,when I go to the homescreen after texting messenger by open chat head

(view in My Videos)

Follow tha touch taps

Re: Touch issue

UserAdik — Tue, 26 Apr 2022 08:43:30 GMT

I am sorry but you should not have Tik Tok and if you have please remove it as per Indian law

Re: Re: Touch issue

mahin69 — Tue, 26 Apr 2022 08:45:46 GMT

I'm bangladeshi🙃

Re: Re: Re: Touch issue

UserAdik — Tue, 26 Apr 2022 08:47:11 GMT

Yes but if you are in India please remove Tik Tok I just don't use it

Re: Touch issue

shivangRajpoot — Tue, 26 Apr 2022 12:18:28 GMT

See the problem is that brother you are using messenger with shortcut icon so when you open it it occupies memory then when you clouse its take some time so touch works little after its not that big issue

Re: Touch issue

BATSIBOOOO — Tue, 26 Apr 2022 17:26:01 GMT

Clean your screen mr. And gave him a memory space

Re: Touch issue

cs_member8 — Wed, 18 May 2022 09:51:51 GMT

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

The phone touch screen could stop working due to physical damage.

Physical damage: The touch screen is broken or damaged. High temperature, cold, moisture, magnet, static electricity can all damage touchscreen of Android phones.

Restart the device:
Note: If you use the Fingerprint security feature, the phone will require your backup password to unlock after rebooting.

Press & hold the power key>>Restart>>Restart

Remove the memory card: Unauthorized files in the card could cause the device to perform slow, please remove it and unmount it for safe removal.

On the Home screen, tap Apps >> Settings >> Device maintenance >> Storage >> More option >> Storage settings >> SD card >> Unmount.

Insert the ejection pin into the hole on the tray to loosen the tray
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step2:
Pull out the tray gently from the tray slot.
Step3:
Remove the memory card.
Step4:
Insert the tray back into the tray slot

Note: Please note that do not remove the memory card while the device is transferring or accessing information.

Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.