topic Re: Re: m30 face lock in Tech Talk

m30 face lock

abhi9572 — Sat, 16 Nov 2019 07:50:39 GMT

In m30 face lock doesn't work properly. Please fixed it

Re: m30 face lock

ShiveshSehgal — Sat, 16 Nov 2019 07:52:51 GMT

I am not facing any issues In that . I request you to put the face in proper light and white background it will work.

Re: Re: m30 face lock

abhi9572 — Sat, 16 Nov 2019 07:58:34 GMT

i am facing bro

Re: Re: m30 face lock

ShiveshSehgal — Sat, 16 Nov 2019 08:01:28 GMT

. kindly click on the 3 dots next to my name and click on accept solution

Re: m30 face lock

Samsung_Support4 — Wed, 04 Dec 2019 05:26:49 GMT

Hi there,

To resolve the issue please follow the below troubleshooting steps :

1. Kindly Go to settings > General management > Reset > Reset setting.
2. Go to Settings > Biometrics and security > Face recognition > tap Remove face data to remove your registered face and register your face again.

If issue still persists, register your concern in Samsung members app (Open Samsung members app>click on”+” icon>send feedback> Error report/Ask question)

Regards,
Team Samsung Members