topic Re: a50s fingerprint in Tech Talk

a50s fingerprint

TheSpecialist — Thu, 14 Nov 2019 11:36:16 GMT

Fingerprint not working

It works properly in 1st day after being set

From next day all failure attempt

Any solution

#galaxya50s #fingerprint

Re: a50s fingerprint

adi1990vyas — Thu, 14 Nov 2019 11:40:56 GMT

seems Samsung rolled back the update to the first one. last update was best.. sorry dude no updates on how to rectify

Re: a50s fingerprint

TheSpecialist — Thu, 14 Nov 2019 12:12:03 GMT

k thanks for info

Re: a50s fingerprint

KooldeepRvl — Thu, 14 Nov 2019 12:40:08 GMT

same here..i was facing this problem too..but i created a new solution..that is..save your one finger's fingerprint two or more times. then after it will work fast. i tried it really works..but i think samsung have to give software update for this

Re: Re: a50s fingerprint

TheSpecialist — Thu, 14 Nov 2019 13:10:47 GMT

thanks
i will try for sure

Re: a50s fingerprint

Esaku — Thu, 14 Nov 2019 16:34:51 GMT

but after November update my a50 can't recognize my fingerprints

Re: a50s fingerprint

Samsung_Support2 — Mon, 02 Dec 2019 13:17:53 GMT

Hi there,
Request you to perform some troubleshooting steps shared below to resolve the issue:
• Ensure that the screen contains an on-screen sensor and is not scratched or damaged.
• Please use a Samsung screen protector and check by registering the fingerprint again.
• Ensure that the fingerprint recognition area and your fingers are clean and dry.
• If the problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.
• If the issue still persists, create data backup and reset the device.
• If the issue persists, please visit the nearby service center for the inspection of the device.
To locate the Service center, click the given link: https://www.samsung.com/in/support/service-center/

Regards,
Team Samsung Members

Re: Re: a50s fingerprint

TheSpecialist — Mon, 02 Dec 2019 15:09:39 GMT

how to get samsung screen protector
how to run device in safe mode