topic M30 update in Tech Talk

M30 update

purna966 — Fri, 04 Feb 2022 13:13:29 GMT

When will the new update come for M30 without errors.

Last updated on September 21, after that camera not working properly.

Consult Samsung service they told only guess and trail base solutions.

1 software issue, update the firmware in service center with chargeable base.

2. Camera lens problem, actually camera was working

3. Hard ware issue, replace with new one.

Finally we leave Samsung phone, purchase another one.

No clear solutions from their side

Re: M30 update

AkashSh — Fri, 04 Feb 2022 14:41:19 GMT

We only have to wait for samsung when will they provide update on M30 it's too much late when samsung has provided an update..

Re: M30 update

purna966 — Fri, 04 Feb 2022 14:58:46 GMT

They not provide the proper solution, that's the problem

Re: M30 update

cs-member13 — Fri, 25 Feb 2022 07:48:58 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support