topic Re: Re: a50 in Tech Talk

a50

Suryaxsk — Sat, 02 Nov 2019 11:20:17 GMT

Lot of problem handling from the screen fingerprint sensor It's not working after putting temper

Re: a50

pranavkumar2311 — Sat, 02 Nov 2019 11:25:01 GMT

for a50 use in face unlock. dont waste time for finger print

Re: Re: a50

Suryaxsk — Sat, 02 Nov 2019 12:10:53 GMT

Expecting some valuable commands bro...

Re: a50

Nijil — Sat, 02 Nov 2019 12:36:18 GMT

pls remove old fingerprints and add new... then it will works.

Re: a50

pranavkumar2311 — Sat, 02 Nov 2019 12:56:13 GMT

bro samsung dont have time for customer. these is the only solution i am using a50 too

Re: Re: a50

Suryaxsk — Sat, 02 Nov 2019 13:06:54 GMT

ok broo 😑

Re: Re: a50

pranavkumar2311 — Sat, 02 Nov 2019 13:17:43 GMT

one solution remove finger print and add new. use stuff cool original glass. it may not work 100% but give you 60% accurancy

Re: a50

Aravindturubati — Sat, 02 Nov 2019 13:20:30 GMT

bro the tempered glass makes the issue because, presence of silicon may varry in fingerprint.
delete all fingerprint and add again u will be happy
I am using a50 too...go through it

Re: Re: a50

Suryaxsk — Sat, 02 Nov 2019 14:28:04 GMT

thank you broo 😊

Re: a50

Samsung_Support2 — Tue, 26 Nov 2019 08:09:10 GMT

Hi there,

Kindly follow the below-mentioned steps to resolve the issue-
> If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard.
> Once screen guard is removed now register the fingerprint again and check the issue
> Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the center and corners have been fully scanned.

Nevertheless, if you still have similar problems while registering or scanning your fingerprints, please visit to the authorized Samsung service center with a device and have it inspected for further resolution.
For address details of Samsung Service centers follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

Regards,
Samsung Members Team