topic Re: Re: Samsung Accessory Service update issue in Tech Talk

Samsung Accessory Service update issue

S_Kumar73 — Wed, 12 Jan 2022 13:08:26 GMT

After One UI 4.0 update in Note 10 plus, unable to update the samsung accessory service app. It says update available. When we opened that it says app no longer compatible with your device.

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Re: Samsung Accessory Service update issue

cs-member13 — Wed, 19 Jan 2022 14:34:57 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: Samsung Accessory Service update issue

S_Kumar73 — Wed, 19 Jan 2022 15:33:23 GMT

Sharing error report is complete waste of time cs-member13. Whenever we sending report the app automatically generate the report in background and shared. But we always getting same robotic reply asking us to send along with error report. Either the app is faulty or the executives doesn't know anything.