topic Re: S21 android 12 issues in Tech Talk

S21 android 12 issues

VinodAcharya — Thu, 18 Nov 2021 14:58:32 GMT

Seems like too much haste in releasing so called stable update. Nothing is stable yet by the way. Phone keeps crashing often. Need to address asap

Re: S21 android 12 issues

Sid_Karna — Thu, 18 Nov 2021 15:58:49 GMT

I knew this when everyone was so restless to get the update.

Re: S21 android 12 issues

shashwat0407 — Fri, 19 Nov 2021 04:34:49 GMT

Are you facing challenges with Instagram and Snapchat Camera? Its softening images and capturing less light for me. Quality is not as before.

Re: S21 android 12 issues

anniyadav — Fri, 19 Nov 2021 13:58:18 GMT

Prime video can not resume any ongoing program.

Re: S21 android 12 issues

anniyadav — Fri, 19 Nov 2021 13:59:53 GMT

PRIME VIDEO is not playing anything ???
What the f*** update is it ?

Re: S21 android 12 issues

cs-member13 — Sat, 27 Nov 2021 12:18:05 GMT

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue. Try the following steps if your phone has any of these problems:

Try the following steps if your phone has any of these problems:

Randomly reboots or restarts
Shuts down without restarting
Restarts constantly:

Check for Android updates

Check storage & clear space

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

Re: S21 android 12 issues

VinodAcharya — Sun, 19 Dec 2021 05:47:01 GMT

A factory reset worked and now most of the crashes which happened due to android 12 update seem to be gone for now.