topic Re: Problem Regarding file transfer issue into PC using USB Cable in Tech Talk

Problem Regarding file transfer issue into PC using USB Cable

DjSandy — Mon, 01 Nov 2021 17:13:34 GMT

Today when I connected my Samsung A50s with PC via USB Cable for transferring some of my personal files into PC, it only showed Charging option in the Drop-down Menu ( Notification Settings )...... No other options was available there.....

I have tried several times using several USB-C type cables but no options were visible except that Charging Option. What shall I do now, GUYS ? Is the any option in the Settings Menu for correction ? Help me please......

Re: Problem Regarding file transfer issue into PC using USB Cable

Bomon — Mon, 01 Nov 2021 17:19:33 GMT

Enable Developer options and then check your Default USB configuration. Make sure it's in transferring files mode.

Re: Problem Regarding file transfer issue into PC using USB Cable

Anonymous — Mon, 01 Nov 2021 23:19:09 GMT

Try some wireless transferring methods using wifi.

Re: Problem Regarding file transfer issue into PC using USB Cable

Samsung_Support2 — Sun, 07 Nov 2021 07:42:39 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support