topic Re: A20s in Tech Talk

A20s

deadbody — Fri, 29 Oct 2021 10:42:55 GMT

My camera picture quality suddenly decreased. I used to take shots minimum 8mb sized picture. Now when i take picture it is KB sized and quality is very poor. How can i fix this

Re: A20s

Anonymous — Fri, 29 Oct 2021 10:56:31 GMT

Go to camera settings and check whether the HEIF feature is turned on under format and advanced section.

Re: A20s

Sidhabhi — Fri, 29 Oct 2021 11:04:45 GMT

Reset camera to default settings and check all modes properly

And if while sharing its showing in kb,then check heif option

Re: A20s

Samsung_Support2 — Fri, 05 Nov 2021 08:13:40 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: A20s

him110 — Fri, 25 Feb 2022 16:05:11 GMT

My camera picture quality suddenly decreased. I used to take shots minimum 8mb sized picture. Now when i take picture it is KB sized and quality is very poor. How can i fix this also I'm facing this type of problem