topic Re: Re: Re: Samsung M52 S Folder password Issue in Tech Talk

Samsung M52 S Folder password Issue

binovin — Sat, 09 Oct 2021 16:55:09 GMT

There is no option of "forgot password" to access the s folder. Any lead please....

Re: Samsung M52 S Folder password Issue

RαʝҽʂԋKυɱαɾ21 — Sat, 09 Oct 2021 17:05:52 GMT

ENTER WRONG PASSWORD
NOW YOU WILL SEE
" FORGOT PASSWORD " OPTION AT MIDDLE BOTTOM SCREEN

NOW CLICK ON THAT IT WILL ASK YOU FOR SAMSUNG ACCOUNT PASSWORD NOW ENTER PASSWORD AND
RESET PASSWORD OF SECURE FOLDER

FOLLOW THIS
AND COMMENT WHAT IS RESULT ?

Re: Re: Samsung M52 S Folder password Issue

binovin — Sat, 09 Oct 2021 17:13:53 GMT

No.. that is not visible in my key board or in the screen anywhere. Which keyboard you are using?

Re: Re: Re: Samsung M52 S Folder password Issue

RαʝҽʂԋKυɱαɾ21 — Sat, 09 Oct 2021 17:18:16 GMT

IT WILL NOT VISIBLE IN KEYBOARD
IT'S WILL SHOW ON SCREEN WHEN YOU ENTER WRONG PASSWORD
FOR RESET PASSWORD (CLICKABLE)

I M USING SAMSUNG KEYBOARD

Re: Samsung M52 S Folder password Issue

Edwin7878 — Sat, 09 Oct 2021 17:20:28 GMT

Bro I have forgot password option in lockscreen of secure folder if I put my password wrong..

It will be visible on the screen below the bar where u type ur password ..

Re: Re: Samsung M52 S Folder password Issue

binovin — Sat, 09 Oct 2021 17:24:00 GMT

Thanks for the response... unfortunately it's not viable in my screen !

Re: Re: Re: Samsung M52 S Folder password Issue

Edwin7878 — Sat, 09 Oct 2021 18:07:55 GMT

How bro ??

If there is nothing on that secure folder then clear cache and clear
data of secure folder bro ..

I don't know whether the data in ur secure folder may get lost by this or not if there is any

Re: Re: Re: Re: Samsung M52 S Folder password Issue

RαʝҽʂԋKυɱαɾ21 — Sat, 09 Oct 2021 18:25:51 GMT

I TRIED MULTIPLE TIMES CLEAR DATA OF SECURE FOLDER APP
ON MY J7PRIME2 AND NOT ANY FILES DELETED FROM SECURE FOLDER

DON'T KNOW ABOUT NEW VERSION OF SECURE FOLDER !

Re: Re: Re: Re: Re: Samsung M52 S Folder password Issue

Edwin7878 — Sun, 10 Oct 2021 01:16:55 GMT

Bro I too think that the data will not be deleted because in my secure folder the data is just 1mb ..
But there are many files in it .

So there should not be an issue ..

Thank u bro for confirmation

Re: Samsung M52 S Folder password Issue

Samsung_Support2 — Wed, 13 Oct 2021 19:27:05 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support