topic Re: Re: Re: Facebook Messenger Message Notification 🙄 in Tech Talk

Facebook Messenger Message Notification 🙄

Josh03luke — Sun, 19 Sep 2021 10:00:37 GMT

Hello Samsung Members,

Greetings,

l have been a customer of Samsung Galaxy M31s for the last eight months, since last two months Facebook Messenger has not received any message notifications, none of other apps has this problem, Message notification is accurate on WhatsApp and other all apps, As well as SMS notification there is no problem, from this l understood that there is no malfunction in the phone, Acces permission has been granted for everything in App store,nothing is denied,only Facebook Messenger has this problem, I removed Cache,then uninstalled Facebook messenger and reinstalled to resolve this issue, Yet this problem could not be solved,l think l can fix this issue through Reboot the phone ? Can anyone suggest a solution to fix this issue ? Please advise !

Re: Facebook Messenger Message Notification 🙄

Samsung_Support2 — Thu, 23 Sep 2021 18:29:30 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note, please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: Facebook Messenger Message Notification 🙄

Shilpa19 — Thu, 30 Sep 2021 15:04:10 GMT

I am amazed to see the customer care of Samsung after reading this post. Must say they are very kind and caring

Re: Re: Facebook Messenger Message Notification 🙄

Josh03luke — Fri, 01 Oct 2021 04:25:03 GMT

Noted with thanks 😊

Re: Re: Re: Facebook Messenger Message Notification 🙄

Josh03luke — Fri, 01 Oct 2021 04:25:33 GMT

I agreed with you Shilpa 💯👌