https://r2.community.samsung.com/t5/Tech-Talk/APPLICATION-UPDATE/m-p/9602362#M203612 Some apps works only with latest Android versions. I think yours running on Android lollipop. From app store you can download only the latest version. Mon, 20 Sep 2021 02:03:38 GMT S_Kumar73 2021-09-20T02:03:38Z https://r2.community.samsung.com/t5/Tech-Talk/APPLICATION-UPDATE/m-p/9601418#M203608 <P><STRONG>I am not being able to use SAMSUNG MEMBERS app although I am a Samsung product user. My device is Samsung Galaxy Tab J Max. Model number is SM-T285YD. Please fix my problem. I am not being able to download SAMSUNG MEMBERS application due to incompatibility for my device. Please send a compatible version in GALAXY STORE to download.&nbsp;</STRONG></P> Sun, 19 Sep 2021 20:05:44 GMT https://r2.community.samsung.com/t5/Tech-Talk/APPLICATION-UPDATE/m-p/9601418#M203608 V25 2021-09-19T20:05:44Z https://r2.community.samsung.com/t5/Tech-Talk/APPLICATION-UPDATE/m-p/9602362#M203612 Some apps works only with latest Android versions. I think yours running on Android lollipop. From app store you can download only the latest version. Mon, 20 Sep 2021 02:03:38 GMT https://r2.community.samsung.com/t5/Tech-Talk/APPLICATION-UPDATE/m-p/9602362#M203612 S_Kumar73 2021-09-20T02:03:38Z