topic Re: Re: Call drop in Tech Talk

Call drop

Rosan10 — Sun, 19 Sep 2021 15:04:54 GMT

Severe call drop issue in f62. Totally useless Product samsung needs to fix it or replace the cell. Visit several times to samsung care but they failed. Not able to speak even one minute with this phone. UTTERLY DISAPPOINTED. Kindly respond.

Re: Call drop

Anonymous — Sun, 19 Sep 2021 16:14:24 GMT

Call dropping cannot be the issue of the device. It should be the issue of your sim card provider.

Re: Re: Call drop

Rosan10 — Sun, 19 Sep 2021 16:24:05 GMT

No..it is the issue of the device/software and it is confirmed by the samsung care itself.

Re: Call drop

Samsung_Support2 — Thu, 23 Sep 2021 18:57:01 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%20the%20same%20SIM,visit%20Samsung%20authorized%20service%20center.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: Call drop

Rosan10 — Sun, 03 Oct 2021 04:18:06 GMT

Not available

Re: Re: Call drop

Rosan10 — Sun, 03 Oct 2021 04:19:32 GMT

Please arrange to replace the defective phone....