topic Re: Regarding Whatsapp Clone Issue in Tech Talk

Regarding Whatsapp Clone Issue

Lovleen7776 — Sun, 29 Aug 2021 15:13:01 GMT

How many of u are still facing the whatsapp clone data missing issue?

I'm using Galaxy S10 and For almost 4 and half month I'm facing the whatsapp clone problem. There is no solution till now. Now I got irritated from this issue. I'm not able to view my media data. Hope samsung will provide us a update regarding this problem.

Re: Regarding Whatsapp Clone Issue

Anonymous — Sun, 29 Aug 2021 15:20:30 GMT

Go to settings > Apps > Click Tree Dot Options > Click Show system apps> Find Dual Messenger App > Click Dual Messager > Click Storage Option > Clear all data and restart your device.

Re: Regarding Whatsapp Clone Issue

Samsung_Support2 — Thu, 02 Sep 2021 16:06:35 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support