topic Re: Samsung Display Issues After update in Tech Talk

Samsung Display Issues After update

TechFreak07 — Thu, 19 Mar 2020 11:04:44 GMT

Even after security patch update the ongoing bug which creates screen flickering yellowish or discoloration issue in note 9 or other flagships remains unresolved. Literally samsung s?*ks i dnt think i ll ever gonna go for a samsung phone in future... Thanks samsung for doing nothing.

Thanks

Re: Samsung Display Issues After update

AD1323 — Fri, 27 Mar 2020 07:31:19 GMT

i have same issues after update

Re: Re: Samsung Display Issues After update

TechFreak07 — Fri, 27 Mar 2020 07:38:30 GMT

start posting about it on this app and escalate a mail to samsung

Re: Samsung Display Issues After update

AD1323 — Fri, 27 Mar 2020 07:59:58 GMT

ok bro

Re: Samsung Display Issues After update

CS_member7 — Sun, 05 Apr 2020 10:21:03 GMT

Dear Samsung member,

Greetings from Samsung Customer Support!

Be assure below given steps will resolve the issue :-

1. Restart the device and check.
2. Remove memory card.
3. Check device in safe mode > Power off the device.>>Press and hold the Power key for one or two seconds to turn on
the device > When the Samsung logo appears, press and hold the Volume down key. Exit safe mode by restarting the device again .
4. Reset the device. (Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite).

After following the above steps, If issue still persist please do send the log file, so that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).

Thanks for writting Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: Samsung Display Issues After update

TechFreak07 — Sun, 05 Apr 2020 10:42:45 GMT

i did everything sent thw log file also and got response and we are investigating and this was a week ago dnt know how long it will tske to respond and ya as you can this is a global issue faced by every person after the update so its better to update the software bug team instead of getting display change reason and jst to let u know i visited servce cntr twice and they confirmed the screen is intact and you call customer executive also cofrmed that its a bug issue and they are getting many calls for that so all n all its a bug issue pls review my error log file and update it asap. i also forwarded a mail to Samsung team as siggested by servce cntr executive but no one responded

Re: Samsung Display Issues After update

Deepank1 — Mon, 06 Apr 2020 22:07:55 GMT

My s9 too giving problem after March security patch update
And this is the problem with many s9 and note 9 users after recent updates
i think they are bugging our phones

Re: Re: Samsung Display Issues After update

Govind80 — Sun, 31 May 2020 17:30:50 GMT

I did these steps but in vain. Samsung made my S9 Plus almost unusable through March update.

Re: Samsung Display Issues After update

Catstrini — Sun, 21 Jun 2020 01:05:11 GMT

Having the same issue and the "fixes" dont work. Of course the phone out of warranty. If they having issues why the he!! Didnt they stop rolling it out. Next phone gonna disable the auto updates.

Phone basically unusable unless at highest screen brightness

Re: Samsung Display Issues After update

ZaynM23 — Sat, 03 Oct 2020 10:18:05 GMT

i am having the exact same issue on note 8 did all the steps even sent log but nothing came back or worked

Re: Samsung Display Issues After update

sp116 — Wed, 07 Oct 2020 04:20:30 GMT

i also have similar issues ..screen with black lines ..overheating too is there ..i think we should go through consumer court together

Re: Samsung Display Issues After update

Maverick08 — Fri, 23 Jul 2021 07:09:11 GMT

Even I am facing the same issue in my S9 plus. After update there is discoloration and lines on my screen. Cant believe such a reputed brand and no solution for a problem which is affecting thousands. Please let me know if there is any solution for screen flickering and discoloration.

Re: Re: Samsung Display Issues After update

TechFreak07 — Fri, 23 Jul 2021 07:17:21 GMT

Hi, i just escalated this issue to samsung team via email and this app and got my device's display changed FOC from authorised service center.

Re: Samsung Display Issues After update

Sricheruk — Wed, 07 Sep 2022 12:27:13 GMT

My galaxy Note S9 started giving green screen and flickering display problems for the past 5 months - from May 2022. I bought this phone from an authorised Samsung dealer (brand new) in September 2018.

After contacting Samsung chat support I tried safe mode, did a total factory reset, but to no avail. I can see that lots of users have faced this issue and as far as I know Samsung has offered no solution. This is not a hardware problem as I did not drop the phone any time and since it appears to be triggered randomly and at times the display is fine. I have tried using the “oled saver” app as advised by some You tubers , that doesn’t help either.

Samsung, you are leaving your customers in the lurch for having purchased this high priced phone (over Rs. 84000) !! Any solutions??

Re: Re: Samsung Display Issues After update

sobremisanamarius — Fri, 23 Sep 2022 18:07:47 GMT

Note9 wireless receiver assembly is cause screen discoloration and heating up. Anyone?