topic Re: Location Settings Issue in Tech Talk

Location Settings Issue

vikas25 — Fri, 09 Jul 2021 01:45:29 GMT

Have an A50. Facing issues with location settings. While sharing live location on whatsapp with someone, it does not change while I move n keep showing the original location till I click on location at new place. Checked Device location settings. Can't find Always On option for Whatsapp there. The options are allow while using the App, Allow once and Deny. Can someone pls guide.

Re: Location Settings Issue

Samsung_Support2 — Tue, 13 Jul 2021 14:44:15 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Location Settings Issue

vikas25 — Tue, 27 Jul 2021 14:48:47 GMT

I followed this advice. They gave the solution and issue resolved last week. Thanks.