topic Help me in Tech Talk

Help me

Kawsar4s — Fri, 09 Jul 2021 06:36:52 GMT

A video taken in 2018 shows 1904. What could be like this? The date is fine in the rest of the video and picture. What led to 1904? I was born in 1988. Showing the date before my birth. What could cause this problem?

Re: Help me

_HK02_ — Fri, 09 Jul 2021 06:45:50 GMT

If this is only 1 file then you can ignore it

Re: Help me

MohammedKhatri — Fri, 09 Jul 2021 07:20:35 GMT

I have also faced this issue
Steps-
1) clear the data of gallery app ( keep a backup of all photos nd videos before doing it.)

Re: Help me

AlenSony소니알렌 — Fri, 09 Jul 2021 13:13:18 GMT

Really. ?

Oh i thing that file got corrupt while moving or copying

M🙁

Re: Re: Help me

Kawsar4s — Sat, 10 Jul 2021 11:44:18 GMT

Thanks

Re: Re: Help me

Kawsar4s — Sat, 10 Jul 2021 11:44:46 GMT

Thanks for suggests

Re: Re: Re: Help me

MohammedKhatri — Sun, 11 Jul 2021 13:05:20 GMT

Did it help?

Re: Re: Re: Re: Help me

Kawsar4s — Sun, 11 Jul 2021 13:18:24 GMT

No, Already fix

Re: Help me

Samsung_Support2 — Tue, 13 Jul 2021 15:28:38 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: Help me

Kawsar4s — Wed, 14 Jul 2021 03:53:18 GMT

Thanks