topic Friends, in Tech Talk

Friends,

URSC — Wed, 23 Jun 2021 18:30:20 GMT

Have observed that since last update, i.e May 1, my phone started freezing and rebooting on its own. I am using Galaxy S9+. Has anybody else faced the same issue after updating, may be on a different series Samsung phone or the same one.

Re: Friends,

AYUSHvish — Wed, 23 Jun 2021 18:31:06 GMT

Same problem with mine m30s

Re: Friends,

URSC — Wed, 23 Jun 2021 18:37:03 GMT

Samsung Fu#### up crores of devices with one ugly patch.

Re: Friends,

juniorkapoorsahab — Wed, 23 Jun 2021 18:44:05 GMT

I am using A50, i am facing freezing problem and handset slowdown process since the last update.

Re: Friends,

cs-member13 — Sun, 27 Jun 2021 12:18:35 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: Friends,

URSC — Sun, 27 Jun 2021 13:11:42 GMT

Unfortunately I dont have that much time to waste on customer support. Have tried twice on Whatsapp and they replied back after 4-6 hours in the middle of night at 2 am and 3 am, as if someone will not sleep in night. Pathetic.

Re: Re: Friends,

URSC — Sun, 27 Jun 2021 13:12:54 GMT

Why cant you guys simply fix the issue and release in interim patch to fix all these devices.