topic No unlocking for volume in Tech Talk

No unlocking for volume

Gaurav0681 — Mon, 14 Jun 2021 11:46:56 GMT

We are not able to increase or decrease volume without unlocking. We always have to unlock first for increasing or decreasing volume. Please make it more convenient for us, no more unlocking just for volume.

Thanks.

Re: No unlocking for volume

OptimusPrime108 — Mon, 14 Jun 2021 11:56:47 GMT

Which device are you using? Volume keys work on lockscreen when a media is playing.

Re: No unlocking for volume

ChandanMallick — Mon, 14 Jun 2021 12:47:48 GMT

Hello User,
Due to Google privacy policy you can't decrease the system volume from the lockscreen. But you can change the media volume if you use to play any music on the lockscreen.

Re: Re: No unlocking for volume

Gaurav0681 — Mon, 14 Jun 2021 16:17:22 GMT

Thank you for your answer.

Re: Re: No unlocking for volume

Gaurav0681 — Mon, 14 Jun 2021 16:22:08 GMT

A 51, absolutely right.
Thank you.

Re: No unlocking for volume

cs-member13 — Wed, 16 Jun 2021 18:00:23 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support