topic Re: Samsung a42 in Tech Talk

Samsung a42

JONABHEL — Sun, 06 Jun 2021 14:47:52 GMT

Hello every one can someone assist me i bought samsung a42, but there is crackling sound to the other side if we get to video caLL each other and if i am a cm. Away from the fone she cannot hear what i am talking into ,there is a very loud noice crakling..its very disgusting specially when we talk video caLL all that sorrounds her cannot be heard clearly.. what should i do?

Re: Samsung a42

sarnandu — Sun, 06 Jun 2021 15:49:42 GMT

check for software updates

Re: Samsung a42

cs-member13 — Tue, 08 Jun 2021 19:23:44 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support