topic Re: Smartphone in Tech Talk

Smartphone

gulshanjakhon — Tue, 01 Jun 2021 09:09:41 GMT

Hello everyone,🖐

After latest update on my Samsung M30s mobile📱(One UI 3.1 update). some problem occur in my mobile Phone i.e. 🚫

Stuck at logo page.
Suddenly restart after 10-15 min. when i switch on my phone.
Most of time it Stuck at Samsung Logo whole night. so this cause overheating..
While Charging it show only 1st step i.e. (on lightning ).
Phone unexpectedly shutting down.

Even i restart several times, also factory reset my phone 3 times. i also check option in device care. but not get perfect solution.

Help me to sort out this problem✔

stuck at logostuck at this position when charging

Re: Smartphone

Invincible7 — Tue, 01 Jun 2021 11:57:36 GMT

Go service centre many phones like m30s,a71 etc are getting auto restart problem after software updates

Re: Smartphone

EdoMadara — Wed, 02 Jun 2021 13:08:13 GMT

Either flash official image via smartswitch or take your device to service center (where thell sure claim it to be a motherboard issue and charge you 5 6k)

Re: Smartphone

cs-member13 — Thu, 03 Jun 2021 18:17:22 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: Smartphone

gulshanjakhon — Fri, 04 Jun 2021 14:51:07 GMT

Thank you

Re: Re: Smartphone

gulshanjakhon — Fri, 04 Jun 2021 14:51:29 GMT

Thank you for your solution ☺

Re: Re: Smartphone

gulshanjakhon — Thu, 17 Jun 2021 15:02:52 GMT

I visited service center..but they say that you have to pay approx 7000rs and we will replace your motherboard.
So now I want to ask you that "in most of M-series samsung phone are effected by latest update or it may be some bugs in software.