topic Bad camera software in Tech Talk

Bad camera software

sanafilasharaf — Sat, 29 May 2021 22:46:28 GMT

Camera app of samsung or S21 ultra is bad.

Need to be updated. Getting heat while switch on the camera. Hangout issue is also there for S21 ultra.

Re: Bad camera software

Dr_Interchupipi — Sun, 30 May 2021 05:45:06 GMT

Device itself is bad..bogus phone

Re: Re: Bad camera software

sanafilasharaf — Sun, 30 May 2021 07:22:06 GMT

True, too much heat. We can make omelette while heating. Its software issue

Re: Re: Re: Bad camera software

Dr_Interchupipi — Sun, 30 May 2021 07:27:49 GMT

😆

Re: Bad camera software

sanafilasharaf — Sun, 30 May 2021 07:47:42 GMT

Only Just 5 min we can on camera. After that auto off due to heat

Re: Bad camera software

cs-member13 — Tue, 01 Jun 2021 17:37:58 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Bad camera software

deep5163 — Wed, 02 Jun 2021 16:15:56 GMT

Same problam here also facing in my s21 ultra when you will zoom and zoom out then device heat up and camera going hanging and frame shifting during camera zoom in zoom out

Re: Re: Bad camera software

sanafilasharaf — Wed, 02 Jun 2021 18:23:49 GMT

Same issue. Samsung think we are saying lie,. They are 3 not taking any initiative to clear this issue.
Already i did safe mode, reset and everything even also i took my s21ultra to samsung care and updated or formats my s21.. But still this issue s there.. No change..

Samsung is not ready to clear their premium s series issues about camers, heating.