topic Re: Dual Whatsapp Files Missing in Tech Talk

Dual Whatsapp Files Missing

GM51 — Wed, 19 May 2021 08:37:18 GMT

Hi Friends,

Using Samsung M51.

Having configured dual whatsapp (default from phone setup).I could see more of issues recently.

Unable to locate files on second whatsapp

Unable to open any pdf from second whatsapp

Unable to take pictures within second whatsapp

What could be the issue?

Re: Dual Whatsapp Files Missing

RANJANTRUPTI — Wed, 19 May 2021 09:07:00 GMT

Same problems I am facing.

Re: Re: Dual Whatsapp Files Missing

GM51 — Wed, 19 May 2021 10:05:14 GMT

What to do. Any workaround or solution?

Re: Dual Whatsapp Files Missing

cs-member13 — Sat, 22 May 2021 17:57:19 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Dual Whatsapp Files Missing

Muhammad Riza S — Wed, 09 Jun 2021 14:43:23 GMT

Yes, i have same issue

Re: Dual Whatsapp Files Missing

Members_oV3099n — Sat, 03 Jul 2021 06:25:58 GMT

Yes... same problem

unable to open pdf files in dual whatsapp in samsung galaxy m51

unable to click and upload images in dual whatsapp directly

Anyone having solutions... please comment

Re: Dual Whatsapp Files Missing

ManjuLekha — Tue, 20 Jul 2021 21:39:58 GMT

Same one..... please help me to clear this problem....