topic Re: M30S reboot issue in Tech Talk

M30S reboot issue

Samsung_apdkjh6 — Sun, 09 May 2021 15:44:11 GMT

Hi,

My mobile is restarting after last update received in March

I did factory default but still It is restart

I have also removed all application in normal mode it is also restarting.

Sometime it is continue restarting and stuck in boot logo mode.

I have all default application and still it is rebooting.

I would request to provide new update with fix and i am sure that last update has some issue because i am using this phone since last 1 year this happened first time.

Thanks,

Ashvin Rathod

Re: M30S reboot issue

Smp610 — Sun, 09 May 2021 17:46:00 GMT

If it is software issue don't worry it will be fixed soon.

Re: M30S reboot issue

Samsung_Support1 — Mon, 10 May 2021 17:22:56 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: M30S reboot issue

cs_member8 — Wed, 12 May 2021 16:24:30 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: M30S reboot issue

SamsungUserJag124578 — Fri, 04 Jun 2021 10:17:01 GMT

Dear Samsung ... any update on this issue? This is happening in all m30s models .. need your urgent investigation on this. And fix the phone with minimal cost... do not ask money for mother board replacement.....