topic Re: S20 FE Heating Issue in Tech Talk

S20 FE Heating Issue

Hemant3680 — Sun, 25 Apr 2021 17:35:10 GMT

I newly bought S20 FE, while the specs looks great on paper, the device just can't perform because of constant overheating. The apps just gets closed off due to heating. Such a waste of money..and such disappointment from a Brand Like Samsung !!

Re: S20 FE Heating Issue

Hualngo — Sun, 25 Apr 2021 17:59:04 GMT

What is your max temperature?

Re: S20 FE Heating Issue

Strangeneria — Sun, 25 Apr 2021 18:22:18 GMT

Wipe partition from boot
Reset all apps

Re: S20 FE Heating Issue

sunny86t — Sun, 25 Apr 2021 18:59:39 GMT

Same here

Re: Re: S20 FE Heating Issue

Maddy210 — Sun, 25 Apr 2021 19:03:35 GMT

It won't help brother, we are talking about s20fe (garbage)

Re: Re: Re: S20 FE Heating Issue

Strangeneria — Sun, 25 Apr 2021 19:08:49 GMT

Visit service centre

Re: Re: Re: Re: S20 FE Heating Issue

Maddy210 — Sun, 25 Apr 2021 19:11:34 GMT

Just for factory reset, lol no brother.

Re: Re: S20 FE Heating Issue

Hemant3680 — Sun, 25 Apr 2021 20:09:30 GMT

43-44 C with normal use...

Re: S20 FE Heating Issue

Nhronju — Sun, 25 Apr 2021 22:37:52 GMT

Same here

Re: S20 FE Heating Issue

joey199p — Mon, 26 Apr 2021 04:43:28 GMT

Same...s20 fe Exynos overheats bad and battery backup is worst

Re: Re: S20 FE Heating Issue

Hemant3680 — Mon, 26 Apr 2021 04:47:08 GMT

They should recall these devices and give out devices with either stable exynos or snapdragon

Re: S20 FE Heating Issue

joey199p — Mon, 26 Apr 2021 04:53:14 GMT

Exactly

Re: S20 FE Heating Issue

Hemant3680 — Mon, 26 Apr 2021 04:57:16 GMT

Dear @Samsung if you are really listening and care for your users, this is the time and place !!!

Re: S20 FE Heating Issue

joey199p — Mon, 26 Apr 2021 05:05:15 GMT

What samsung does is ask the customer to do some device reset and give the device to the service centre. But problem is in the core. Exynos manages power poorly. I think customers should file a consumer complaint. This device overheats and its the same for all users. This device is faulty

Re: S20 FE Heating Issue

PrateekPriyadarshy — Mon, 26 Apr 2021 06:00:32 GMT

Imma using for almost 5 months, heating issue is there but no over heating. Also i do a lot of gaming.
Well it's my point of view.

Re: Re: S20 FE Heating Issue

Hemant3680 — Mon, 26 Apr 2021 06:13:08 GMT

And they don't want to accept this !! I hope we have enough people echoing this so they finally give it a notice !!

Re: Re: S20 FE Heating Issue

Hemant3680 — Mon, 26 Apr 2021 06:14:12 GMT

Is it not forcibly closing apps ? The discharge is quick one the device heats up...what is the onscreen time you get

Re: S20 FE Heating Issue

Samsung_Support1 — Tue, 27 Apr 2021 16:24:11 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: S20 FE Heating Issue

Hemant3680 — Tue, 27 Apr 2021 16:30:41 GMT

Dear Support Team, if consumers buy a flagship Device from a Company they trust because of its Brand Name and device has issues. Do you fix the device or do you tell the customers to not use features of flagship device as it will heat it up !! The phone heats up on very basic to minimal use of Camera and other apps !! If i have to restrict apps and not use my device much...why will I spend the money??????

Do you really personally think its a resolution??

So according to this ..best way to keep S20FE is to not use the device at all, right ??

Re: S20 FE Heating Issue

Maddy210 — Sat, 01 May 2021 22:04:15 GMT

Sign petition mate, uts already going on.

Check on my profile for the same