topic Re: Re: internet connection issue F41 in Tech Talk

internet connection issue F41

kumarchoudhari — Wed, 28 Oct 2020 04:02:07 GMT

my new Samsung F41 have internet connection issue everyday I have to restart my phone, For internet I have to sit out of my housebut my old phones oppo and vivo were not having such problems they wre working properly

Re: internet connection issue F41

Tan98 — Wed, 28 Oct 2020 04:05:38 GMT

exynos 9611

Re: internet connection issue F41

Ehsank — Wed, 28 Oct 2020 06:35:52 GMT

do one thing and lets see

go to settings >general Management >reset>reset network and reset settings

Re: internet connection issue F41

PintuF41 — Wed, 28 Oct 2020 08:21:56 GMT

same for me...4g to 2g every time...Did all tricks but not worked....everytime I am enabling flight mode for this in f41..Very bad ...Samsung should fix this through OTA asap

Re: Re: internet connection issue F41

MGMA545g — Wed, 28 Oct 2020 12:54:43 GMT

same problem, install "4g LTE only dual sim" App from play store then in that app select LTE only it works

Re: internet connection issue F41

chinmay1991 — Wed, 28 Oct 2020 15:13:55 GMT

my new Samsung f41 has internet connection issues everyday I have to either restart or switch to Aeroplane mode to get the Internet working how to fix this problem please help me this is not good Samsung not worth for money please help

Re: Re: Re: internet connection issue F41

PintuF41 — Fri, 30 Oct 2020 11:54:00 GMT

good info bro

Re: Re: Re: Re: internet connection issue F41

MGMA545g — Fri, 30 Oct 2020 13:51:06 GMT

thanks

Re: internet connection issue F41

Saneeshazeez — Sun, 01 Nov 2020 09:09:05 GMT

My samsung F 41 same issue, earlier i was using vivo and oppo there were no issues, i buyed this samsung f41 one weak before, regularly not getting Internet signal, i have restart every times, what to do, i am fed up of this Samsung f41,please solve this, other wise you will loose many customers

Re: internet connection issue F41

banny123 — Mon, 02 Nov 2020 03:40:52 GMT

i am also facing internet connection isse on f41
its very bad experience with samsung mobile

Re: internet connection issue F41

Har335h — Mon, 02 Nov 2020 12:50:58 GMT

i have to sit 3 meters within my router range to get enough signal and still it takes ½-1 min to connect, at times it doesn't detect network available and if it did find one still won't connect to it( other phones i were able to connect from more than 10 meters distance nothing wrong with my router ). i'm i the only one facing this issue or anyone faced it ? please help

Re: Re: internet connection issue F41

kumarchoudhari — Mon, 02 Nov 2020 13:07:13 GMT

Really it takes lot's of time to connect to Wi-Fi and sometimes it doesn't detect the Wi-Fi .I am also facing such issues.

Re: internet connection issue F41

cs-member13 — Mon, 02 Nov 2020 14:53:14 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "internet" issue please follow below given steps:

1) Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

2) Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> network mode SIM1 or SIM2 > Network mode> Select LTE/3G/2G auto connect)

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: internet connection issue F41

Samsung_jBrtgud — Wed, 04 Nov 2020 12:36:42 GMT

Hello Samsung Team,

Internet in my Samsung f41 is dropping very frequently. I used redmi note 4 which is 3 year old mobile even now it doesn't has that connection drop problem like your mobiles.

Its very shame on samsung to release a bug phone to market. The worst thing is like Even after knowing the problem you are jot bothered to fix the problem. Buying Samsung mobile is the worst decision I had made.

Next time it's better to go for other mobiles.

Fix the issue ASAP and send an OTA UPDATE.

Re: Re: internet connection issue F41

kumarchoudhari — Wed, 04 Nov 2020 13:16:02 GMT

This is my first and last mobile phone of Samsung

Re: internet connection issue F41

sabiq1 — Fri, 06 Nov 2020 16:01:36 GMT

i am facing the same issue,its been 2 weeks i am using samsungf41 its really bad experience

Re: Re: internet connection issue F41

lathikaa — Thu, 12 Nov 2020 04:47:36 GMT

how to take device log??

Re: internet connection issue F41

lathikaa — Thu, 12 Nov 2020 04:52:08 GMT

the internet speed is very slow 🐌
it's like am using 2g
none of your tricks are working.
i have to switch sim to my older phone for a better speed.
Fortunately i didn't exchange my old phone.
I can see a lot of complaints on the internet speed. is this a 4G support phone actually?? or a manufacturing mistake??
is sumsung has a solution for this or just happy to get rid of the garbage from the store

This is my last phone from sumsung
thanks for the disgusting lifetime experience

Re: Re: internet connection issue F41

kumarchoudhari — Thu, 12 Nov 2020 05:44:42 GMT

Samsung is just playing with our sentiment against boycott China policy and dumping garbage in India.

Re: Re: internet connection issue F41

Adhis1981 — Mon, 16 Nov 2020 18:11:55 GMT

Yes ....the are introducing same phone different name without any updation......it's my first Samsung phone ......very worst experience in network speed and frequently hangiy.....