topic Re: One UI Android 11 update in Tech Talk

One UI Android 11 update

ProfessorFarzi — Sun, 04 Apr 2021 05:00:32 GMT

I have an A50S smartphone. It was perfect before this update. Call connectivity failure, failure of proximity sensor (every time I wanna hang up, I've got to press the power button, pull down the notifications tab and then hang up), overall poor performance and even the lock screen password opening has slowed down. Keypad functions were way better before the update.

And PLEASE don't auto-install unwanted apps after every update.

Re: One UI Android 11 update

BeingSP — Sun, 04 Apr 2021 05:10:34 GMT

Connect with computer.

Turn off

Press power + vol up

Select Wipe Cache

Enter.

Reboot device

Re: One UI Android 11 update

Ehsank — Sun, 04 Apr 2021 05:55:41 GMT

perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

If still same issue persist then try these below steps

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)

Re: One UI Android 11 update

Ehsank — Sun, 04 Apr 2021 05:56:40 GMT

And regarding unwanted apps check these settings

1) first open galaxy store>settings >disable marketing choice/Get News and Special Offers

2) set "never" to auto update app

3) go to customisation service >disable galaxy store from there

and whenever you update galaxy store or reset your device, and after that if you open Galaxy store you will get the option as i attached image, so untick all in recommendation and untick for marketing choice

Re: One UI Android 11 update

ProfessorFarzi — Sun, 04 Apr 2021 06:26:32 GMT

@Ehsank and @BeingSP thank you so much. Will do these steps.

Re: One UI Android 11 update

Samsung_Support1 — Wed, 07 Apr 2021 17:02:10 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: One UI Android 11 update

ProfessorFarzi — Mon, 12 Apr 2021 00:34:06 GMT

Thank you. I wiped the cache partition and now my phone is fine. Also stopped auto-installation of apps.