topic Re: Re: problem after new update in Tech Talk

problem after new update

kasifkolkata — Tue, 30 Mar 2021 05:12:50 GMT

My Gmail is not working after latest update and pop-up notifications is coming in every 10 mint showing like this

Wait for

Close app

Report problems

Some like this only coming and disappear in just a second. Because of that I I'm unable to take screenshot or do action to like Close app.

Re: problem after new update

Abhy — Tue, 30 Mar 2021 06:21:57 GMT

Pls uninstall the Gmail app and do a fresh install, that usually fixes the problem.

Re: problem after new update

Ehsank — Tue, 30 Mar 2021 06:24:38 GMT

Check update for Android system web view in playstore if available then update it and observe

Re: Re: problem after new update

kasifkolkata — Tue, 30 Mar 2021 06:29:58 GMT

I did but it's not working..

Re: Re: problem after new update

kasifkolkata — Tue, 30 Mar 2021 06:30:57 GMT

I can't because its pre-installed application. I am unable to uninstall

Re: Re: Re: problem after new update

Abhy — Tue, 30 Mar 2021 06:33:01 GMT

It will not be uninstalled but all the updates will be uninstalled and u will get the basic version... then fresh update the app

Re: Re: Re: Re: problem after new update

kasifkolkata — Tue, 30 Mar 2021 06:48:19 GMT

ok..

Re: Re: Re: problem after new update

Ehsank — Tue, 30 Mar 2021 07:02:01 GMT

Then you can perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

If still same issue persist then try these below steps

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)

Re: Re: Re: Re: problem after new update

kasifkolkata — Tue, 30 Mar 2021 08:43:02 GMT

Thanks for helping me but popup notification is still there..

Re: Re: Re: Re: Re: problem after new update

Ehsank — Tue, 30 Mar 2021 08:52:40 GMT

Long press on gmail icon>app info(ibutton) >storage >clear cache, back to settings click on force stop >restart your device and check.

Re: problem after new update

Samsung_Support1 — Fri, 02 Apr 2021 16:20:32 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support