topic battery issue in Tech Talk

battery issue

akemshaa — Mon, 29 Mar 2021 09:16:52 GMT

its been 7months I'm using m21 android 11. my phone is not getting good battery and having heat issues. my battery is getting only 10 hours and my phone gets heating while i use. what should i do to get 2 days battery health and heating issue

Re: battery issue

Vicky_A52 — Mon, 29 Mar 2021 09:23:33 GMT

They solve it in next update

Re: Re: battery issue

akemshaa — Mon, 29 Mar 2021 09:27:37 GMT

😑😑

Re: battery issue

Samsung_Support1 — Fri, 02 Apr 2021 14:30:11 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support