topic Re: Data issue in Tech Talk

Data issue

VR31 — Mon, 22 Mar 2021 03:38:24 GMT

Hi after March21 update ..my internet disconnects after screen locks..means if I am on whatsapp call or any other app using internet gets disconnected after screen lock..I have checked all background data restrictions but I didn't anything wrong

Re: Data issue

adityaf62 — Mon, 22 Mar 2021 09:19:33 GMT

which handset do you have?

Re: Data issue

Samsung_Support1 — Thu, 25 Mar 2021 08:50:32 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%20the%20same%20SIM,visit%20Samsung%20authorized%20service%20center.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support