topic Re: Re: Re: Re: WIFI CONNECTIVITY ISSUE in Tech Talk

WIFI CONNECTIVITY ISSUE

TadsM31s — Mon, 08 Mar 2021 13:18:18 GMT

WIFI CONNECTIVITY ISSUE IN M31s , this same problem is faced by many other M31 & M31s users.

1.Doesn't run even when the network strength is good ,

2. Other Samsung devices are connected but the problem is with M31s and M31.

These both have the poorest wifi catching capability.

Highly DISAPPOINTED with this issue.

Re: WIFI CONNECTIVITY ISSUE

Ehsank — Mon, 08 Mar 2021 15:43:47 GMT

To resolve WIFI connectivity concern, kindly follow below steps:

1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

2. Reset network settings >Settings>General Management>Reset >Reset network settings)

Re: Re: WIFI CONNECTIVITY ISSUE

TadsM31s — Mon, 08 Mar 2021 16:23:47 GMT

tried all these steps many a times before , none of them proved to be beneficial bro.

Re: Re: Re: WIFI CONNECTIVITY ISSUE

Ehsank — Mon, 08 Mar 2021 16:26:30 GMT

its strange 🤔
since when this issue started?

Re: Re: Re: Re: WIFI CONNECTIVITY ISSUE

TadsM31s — Mon, 08 Mar 2021 16:34:09 GMT

it took a few days time till I got this into note.

2 months after I bought this device.

Re: Re: Re: Re: Re: WIFI CONNECTIVITY ISSUE

Ehsank — Mon, 08 Mar 2021 16:35:21 GMT

but as a user side that is the way to resolve if possible do visit service centre

Re: Re: Re: Re: Re: Re: WIFI CONNECTIVITY ISSUE

TadsM31s — Mon, 08 Mar 2021 16:39:19 GMT

yaa i will,
Thanks for ur kind help.🙂😊

Re: Re: Re: Re: Re: Re: Re: WIFI CONNECTIVITY ISSUE

Ehsank — Mon, 08 Mar 2021 16:48:43 GMT

👍😊

Re: WIFI CONNECTIVITY ISSUE

Samsung_Support1 — Fri, 12 Mar 2021 17:43:38 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support