topic Re: Hang issue in Tech Talk

Hang issue

hitendrakp — Fri, 26 Feb 2021 13:58:04 GMT

Need to resolve hand issue for new one ui and screenshoy option is not working properly in galaxy not 20 ultra.

Re: Hang issue

Anonymous — Fri, 26 Feb 2021 14:01:05 GMT

Restart Device Then The Hanging problem Dissappear For 12 hours.

Re: Hang issue

VIKASxĐUHØON — Fri, 26 Feb 2021 14:03:25 GMT

first backup and reset your device

Re: Hang issue

Ehsank — Fri, 26 Feb 2021 14:04:44 GMT

for screen shots: Enable assistant menu, this is best way ,by this option you can also perform other important task such as screen off, navigation, sound, screen rotation, power off menu, notification panel and also specific app option available

To enable assistant menu just go to

settings>>accessibility >>interaction and dexterity>>assistant menu>>enable and also click on it and enable>> assistant plus menu

Re: Re: Hang issue

VIKASxĐUHØON — Fri, 26 Feb 2021 14:05:55 GMT

Whenever you upgrade the phone, the phone should be reset after the upgrade.

Re: Re: Hang issue

hitendrakp — Fri, 26 Feb 2021 14:06:34 GMT

yes but again you need to do twice ro trice in a day

Re: Re: Hang issue

Ehsank — Fri, 26 Feb 2021 14:06:40 GMT

for hang issue try these steps

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)
OR
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect other mobile.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Go to >Settings>General Management>Reset >Reset settings

C. Go to Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

Re: Hang issue

7666790447 — Fri, 26 Feb 2021 14:08:29 GMT

balti Bahu Thakare

Re: Re: Hang issue

Black_MAN98 — Sat, 27 Feb 2021 11:21:31 GMT

i am also mobile expert

Re: Re: Re: Hang issue

Anonymous — Sat, 27 Feb 2021 11:22:55 GMT

I am not expert.

Re: Hang issue

Samsung_Support1 — Wed, 03 Mar 2021 05:42:18 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support