topic Re: Android 11 - Battery draining & Heat Issue in Tech Talk

Android 11 - Battery draining & Heat Issue

MN5797 — Sat, 02 Jan 2021 16:38:08 GMT

After updating my S10 Lite to Android 11, my battery is getting drained so quickly and the device is getting heated like never before. Is there any solution to this or should I wait until Samsung fix this issue?

Re: Android 11 - Battery draining & Heat Issue

Ehsank — Sat, 02 Jan 2021 16:45:01 GMT

after update, so wait for few days and as of now do these steps

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
(Connect with type C cable/type C earphone only for Android 11)
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

You can also send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Re: Android 11 - Battery draining & Heat Issue

Ehsank — Sat, 02 Jan 2021 16:45:29 GMT

and also i suggest you if you not done yet then do some settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

1. Settings>Connection>more connections settings> disable nearby device settings.

2. Settings>>Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party app(LIKE FACEBOOK, YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings> privacy > permission manager > location> and check which app have accessing your location all the time and if you not using that apps much, then deny access or set as " allowed only while in use"
As unnecessary location access by 3rd party app causing battery drain.

6. Go to settings > Google > on device sharing> check which 3rd party apps present there for e.g. if you use paytm , paytm will shared data to show recommendation and suggestion which also cause battery drain

7. Go to settings > account and backup> account > check which app syncing automatically there, and if any app which not necessary to auto sync then click on it and "disable sync"

8. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery)

9. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

10. Settings>Google >click on 3dot at right top corner>usage and diagnostics >off this option.

Re: Android 11 - Battery draining & Heat Issue

KunalKalra — Sat, 02 Jan 2021 16:56:34 GMT

Just switch Off phone for a few minutes and switch it ON again.
Then go to Settings > Device Care > Optimize Now

Re: Android 11 - Battery draining & Heat Issue

cs-member13 — Tue, 05 Jan 2021 14:37:56 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We are sorry for the inconvenience caused to you. We request you to kindly send us the error log file again along with the Video or Screen-shots within 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. As this will help us to further investigate and resolve your concern.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Android 11 - Battery draining & Heat Issue

pkokoshnikov — Wed, 03 Feb 2021 14:49:24 GMT

The same issue with my s10e. After upgrade to Android 11 battery is getting drained very quickly. It's not enough even for day using.

Re: Android 11 - Battery draining & Heat Issue

BhAnu619 — Tue, 09 Feb 2021 14:48:45 GMT

my s10 plus having heating problem and battery draining after android 11 update... what should i do for fix this problem.

Re: Android 11 - Battery draining & Heat Issue

BhAnu619 — Tue, 09 Feb 2021 14:50:43 GMT

please help me samsung team
otherwise i will never buy samsung mobile..
i am s series user from samsung s1 mobile
but this time you disappoint me

Re: Android 11 - Battery draining & Heat Issue

pankajtheboss — Wed, 10 Feb 2021 02:43:04 GMT

I'm also facing same problem with my s10 after update to android 11,phone start heating,camera got blurred and battery draining,anyone tell me when Samsung will fix this issue

Re: Android 11 - Battery draining & Heat Issue

mech7 — Sun, 14 Feb 2021 09:56:15 GMT

I have the same problem the heating issue went away with a restart but its still draining battery on s10. With the android 11 update.

Re: Android 11 - Battery draining & Heat Issue

Members_afntgVU — Fri, 26 Feb 2021 05:33:48 GMT

S10 plus heating up and battery drained fastly after android 11..help me out samsung..

Re: Android 11 - Battery draining & Heat Issue

SoLoSH — Thu, 04 Mar 2021 15:33:19 GMT

The same here on the galaxy s10+ and I want to downgrade it back to A10

Re: Android 11 - Battery draining & Heat Issue

Chuck_C — Sun, 06 Jun 2021 20:25:21 GMT

I have two S5e tablets that dramatically increased battery drain and run hotter (CPU and Battery) after the Android 11 update. The subsequent update did not correct these issues.

The only way I see to diagnose this problem is to be able to see the tasks running within android and the CPU each is consuming. This ability was removed in Android 10. Does anyone know of a way to accomplish this on Android 11 preferably without rooting?

Using the GPUWatch feature (developer options), I see a 20% CPU load at idle (no foreground app running and in airplane mode. This remains the same in Safe Mode. With WiFi active I also see periodic CPU spikes, some as much as 100%. The implication here is that the problem is within Android (or a part Samsung modified) and not an app issue.

Note on factory resets: Of course a factory reset has a good chance of making the issues go away, temporarily. Once the device updates, you are right back where you started. A factory reset is also dangerous when done by users that do not appreciate the subtle nuances that may cause much grief; for example, Google backup does not backup app data over 25MB in size. Also I would argue that an app that somehow impacts Android op sys performance is a bug in Android and should be addressed there; no app should be allowed to harm the op sys.