topic Re: S10 UI 3 update issues India in Tech Talk

S10 UI 3 update issues India

duanealmeida — Mon, 08 Feb 2021 15:57:43 GMT

Hi,

I updated the latest UI 3 update on my samsung s10. So far I have been facing two issues. One sometimes my battery doesn't get charged, it stays at the same percentage. The other issue is with the touch. Any application or on the home screen different places mostly at the lower part of the mobile gets clicked on whatever icon, etc is there.

Re: S10 UI 3 update issues India

chitti1998 — Mon, 08 Feb 2021 16:05:33 GMT

factory reset and try

Re: S10 UI 3 update issues India

Ehsank — Mon, 08 Feb 2021 16:39:41 GMT

try these steps

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop/type C earphone only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

Re: S10 UI 3 update issues India

Ehsank — Mon, 08 Feb 2021 16:45:12 GMT

and regarding battery %tage do this once
dial * # 0228 # and then ckick on "quick start" click on OK it will calibrate your battery

Re: Re: S10 UI 3 update issues India

money990 — Mon, 08 Feb 2021 17:47:05 GMT

it is safe.? it was showing some waring to me does my warranty will get over or does my battery will be affected.?

Re: Re: Re: S10 UI 3 update issues India

Ehsank — Mon, 08 Feb 2021 18:35:34 GMT

no, dear no warranty will affect or battery its just a formal warning
it will correct ur battery percentage, don't worry

Re: S10 UI 3 update issues India

Samsung_Support1 — Tue, 09 Feb 2021 16:56:20 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:text=The%20most%20common%20reasons%20for,party%20apps%20interrupting%20the%20charging

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support