topic Re: Device Care app bug in Tech Talk

Device Care app bug

BasAditya — Sun, 07 Feb 2021 10:56:12 GMT

I was previously using S7, there was no problem while using Videoder app. But now in S20 FE, with latest Samsung's Device Care app, the video or audio downloaded in videoder app is getting deleted in the next second its getting downloaded. I couldn't use that app now. Gimme a solution pls Samsung!

#DeviceCareBug

#InnovationLab

Re: Device Care app bug

-NO_BODY- — Sun, 07 Feb 2021 06:21:36 GMT

A) Bro First Clear Cache Partition of your phone..Always do it after every update .

1. Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.

2. Press Volume up and power button (also press bixby button if present) at the same time .
3. Keep it pressed until samsung logo appears on your phone.
4. Then a list of your options will come on your phone..
Go to Clear Cache Partition option by navigating through volume buttons.
5. After selecting Clear Cache Partition option,then click power button once.
6. Once Cache is cleared you will be taken to first option..Then again click power button to restart the phone.

B) If other built in apps are also lagging then,Restart your device in safe mode once and check your device for the issue.
you can enter safe mode by long pressing On power off menu.
This will automatically fix the error .

It it helps you you can accept it as solution by clicking on the 3 dots of my comment.

Re: Re: Device Care app bug

BasAditya — Sun, 07 Feb 2021 07:55:55 GMT

Thank you bro! will try it out.

Re: Re: Re: Device Care app bug

-NO_BODY- — Sun, 07 Feb 2021 10:07:17 GMT

Yess..
I am looking forward for your better response.
Glad to help you brother. 😊