topic Re: Samsung M31 Software Update in Tech Talk

Samsung M31 Software Update

sivaaa — Fri, 22 Jan 2021 06:21:12 GMT

Hi ,

Yesterday I have been updated latest software updates after that facing issue of window screen notification get struck it.Frequently I can't view my message and call history on that tap.Also heating issue .Any body have any resolutions or facing same concern.

Samsung Software # update# UI3.0#

Re: Samsung M31 Software Update

Vrang — Fri, 22 Jan 2021 06:37:58 GMT

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Re: Samsung M31 Software Update

JashLathiya — Fri, 22 Jan 2021 06:41:05 GMT

I'm also M31 user..

no i don't faceing any of these issues, try to factory data reset , if you updated your phone on mobile data maybe some files are corrupted..
so please backup your phone using Samsung smart switch in computer and reset phone...

and download update with wifi...
after restore data from computer..

👍

Re: Samsung M31 Software Update

pappuk — Fri, 22 Jan 2021 07:51:20 GMT

I am also facing some problems according to home screen wallpaper notification bar colour not change black to write or white to black, from this when I set a white type wallpaper signal icon, battery icon all are not properly visual because icon becomes also white, please solve or update the problem.

Re: Samsung M31 Software Update

Ehsank — Fri, 22 Jan 2021 08:43:06 GMT

If after update then wait for few days, and as of now perform these below steps;

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop/type C earphone only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

Re: Samsung M31 Software Update

Ehsank — Fri, 22 Jan 2021 08:43:27 GMT

You can also send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Re: Samsung M31 Software Update

Samsung_Support1 — Mon, 25 Jan 2021 17:47:10 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support