topic One UI 3.0 Lagging in Tech Talk

One UI 3.0 Lagging

SHASHANKSHARMA — Thu, 21 Jan 2021 12:17:26 GMT

Hi Guys,

Hope you all are doing well !!

This is in regarding the UI 3.0 update, 3 days back my phone s10+ got an update of 3.0 and post update i m facing 2 issues like-

1) 3-4 sec pause in Accessing the contact information in Recent Contacts.

2) Call background is not working as expected.

Team samsung kindly fix it.

Regards,

SHASHANK SHARMA

Re: One UI 3.0 Lagging

Ehsank — Thu, 21 Jan 2021 12:17:29 GMT

If after update then wait for few days, and as of now perform these below steps;

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop/type C earphone only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

Re: One UI 3.0 Lagging

Ehsank — Thu, 21 Jan 2021 12:18:00 GMT

You can also send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Re: One UI 3.0 Lagging

Smp610 — Thu, 21 Jan 2021 12:55:01 GMT

hii , try optimizing apps >>> turn off the device then press and hold power button and volume up button for 7 seconds and then you will see option optimize apps select that and start after the process your phone will reboot automatically . you will not lost any kind/type of data .

Re: One UI 3.0 Lagging

User28 — Fri, 22 Jan 2021 09:50:39 GMT

Yes as suggested perform a wipe cache partition. I have updated my S10 to Oneui 3 and i face no lags at all. But battery life decreased and phone heating problem remains.

Re: One UI 3.0 Lagging

Samsung_Support1 — Fri, 22 Jan 2021 16:07:52 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support