topic Re: Mobile Heating Issue in Tech Talk

Mobile Heating Issue

Mazhilan — Sun, 17 Jan 2021 15:20:44 GMT

Hi Samsung Team,

My S20+ is very unnecessary heating issue during normal usage also. I was very much disappointed with your product.I wont suggest any Flagship Samdung phones to my friends.Sorry I love this product except heating.Thanks

Re: Mobile Heating Issue

Anonymous — Sun, 17 Jan 2021 15:41:50 GMT

this is a problem in the S20 series.. u will have to bear with it...this problem has been reported my many users using the Exynos version

Re: Mobile Heating Issue

Ehsank — Sun, 17 Jan 2021 17:01:05 GMT

if you bought new then wait for few days or do visit service centre

Re: Mobile Heating Issue

Mazhilan — Sun, 17 Jan 2021 18:03:53 GMT

yeah but normal phone call also it is heating .Resolve it through any update

Re: Mobile Heating Issue

cs-member13 — Mon, 18 Jan 2021 19:29:43 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Overheating" issue please follow the below given step:-

>>Close background running apps and uninstall the unnecessary apps.

For more details follow the instructions provided in the link given below: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support