phone performance

dechanguru — Wed, 13 Jan 2021 08:02:53 GMT

Exynos 9611-performance not far enough..too much of lag i faced...better to fix with software updates.

Camera's- outdoor shots are good but indoor shots are very worse in galaxy Camera's. I'm very disappointed with indoor quality shots.Need a good Camera's otherwise fix with software updates.

My personal suggestion is to provide good performance device,Good camera's.

Re: phone performance

cs-member13 — Thu, 14 Jan 2021 14:21:44 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and perform following step to resolve the Camera quality issue:

>>Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.

And to resolve "device lagging" issue kindly follow the given link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question) along with screenshots, short videos and error log file, so that we can assist you accordingly.

Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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phone performance

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