topic Re: problems Samsung A71 in Tech Talk

problems Samsung A71

PRahise — Thu, 14 Jan 2021 07:57:13 GMT

My Samsung A71. The worst phone ever i m using.

Fingerprints issue,network issues, camera issues, and always Samsung problems it hangs !!!!

Need to improve more..

Re: problems Samsung A71

Record4 — Thu, 14 Jan 2021 08:01:25 GMT

Hi
what problems are you getting? if you have problem post here.

from Mahammad Rafi.

Re: problems Samsung A71

Record4 — Thu, 14 Jan 2021 08:02:34 GMT

reset settings. clear app's cache or app's data

from Mahammad Rafi.

Re: problems Samsung A71

Ehsank — Thu, 14 Jan 2021 08:35:10 GMT

1. fingerprint

first always clean your fingerprint area as sometimes its due to moistures
2nd thing you can do is
register again with all sides of your fingers and add SAME FINGER 1-2 times for better result and then observe

Re: problems Samsung A71

Ehsank — Thu, 14 Jan 2021 08:35:26 GMT

2. network issue
go to settings >general Management >reset>reset network

Re: problems Samsung A71

Ehsank — Thu, 14 Jan 2021 08:36:07 GMT

3. hang issue
try these steps

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Go to >Settings>General Management>Reset >Reset settings

C. Go to Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

D. go to settings >>advance features >>enable reduce animation .

Re: Re: problems Samsung A71

DarshanChatterjee — Thu, 14 Jan 2021 08:40:20 GMT

Network issue is common with almost each and every devices from samsung nowadays.

Re: problems Samsung A71

PRahise — Thu, 14 Jan 2021 08:42:12 GMT

all this things are done many times..

Re: problems Samsung A71

iamiceparticle — Thu, 14 Jan 2021 11:28:05 GMT

Visit service center and flash firmware again.

Apart from network issue (that too rarely at my loction, refer my post for more details from profile) I am not facing any issues on my A71.

Re: problems Samsung A71

iamiceparticle — Thu, 14 Jan 2021 11:29:51 GMT

Finger print issue come after applying tempered glass.
I was using plastic screen protector earlier, never faced fingerprint issue.
I am using tempered glass now, frequently get no match for fingerprint when finger is wet.

Re: problems Samsung A71

SRatnam01 — Thu, 14 Jan 2021 11:33:38 GMT

I am also using A71 but I am only facing network issue which is very common in my area with other devices also ... Other issues are not there in my phone till now.

Try to have a proper usage. Or if it is not an usage problem then visit a service center and flash the firmware.

Re: problems Samsung A71

Samsung_Support1 — Fri, 15 Jan 2021 15:47:04 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%20the%20same%20SIM,visit%20Samsung%20authorized%20service%20center.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support