improve camera software and image editing.

Vinay340 — Wed, 13 Jan 2021 08:34:33 GMT

I am using galaxy a 51. Its camera in low light condition gives poor images even on nightsight mode. The face beautify not works properly on low light. Need an change on keyboard layout. I need number only mode when needs to type number only. Need some more image editing tools because i dont want to install other apps. A 51's finger print sensor works very slowly during the unlocking the phone please fix it.

Re: improve camera software and image editing.

cs-member13 — Thu, 14 Jan 2021 18:12:17 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have noted down the feedback regarding camera and providing a continues great experience to our customer is our first priority. We would take this feedback for further improvements in our upcoming software launches.

We apologize for the inconvenience caused to you. To resolve "fingerprint" issue kindly follow the given below steps:-

1. Try after register a new fingerprint. To register a new fingerprint:-
Settings> Bio metric and security>Fingerprints > Continue > Set secure screen lock > Start with center.

2. Reset the device and before resetting the device make sure to create backup of your device via Smart Switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
Settings > General Management > Reset.

After performing the troubleshooting steps if the issue still persists, kindly get back to us with additional information- Error log File, Video or Screen-shots. This will help us to further investigate and resolve your concern (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

topic improve camera software and image editing. in Tech Talk

improve camera software and image editing.

Re: improve camera software and image editing.