topic Re: Re: Re: Re: M30s heating problem in Tech Talk

M30s heating problem

sumantyadav5321 — Tue, 08 Dec 2020 13:29:03 GMT

Dear samsung after Nov. 2020 update. Sometimes phone heating Near fingerprint sensor. As well as Phone screen heating upside.

I attached screen shot of area of front is heating.

Re: M30s heating problem

PrateekPriyadarshy — Tue, 08 Dec 2020 13:48:43 GMT

Processor is located near camera module in samsung. That's why not only you but also we know the area of heating. Exynos models tends to produce more heat than their snapdragon counterpart. So it's ok the smartphone are designed in such a way that they will dissipate the heat through screen.

Re: Re: M30s heating problem

sumantyadav5321 — Tue, 08 Dec 2020 13:52:15 GMT

so, heat effects on screen? I am worried about that....

Re: Re: Re: M30s heating problem

PrateekPriyadarshy — Tue, 08 Dec 2020 14:05:11 GMT

No bro. It won't affect the screen. Don't worry.

Re: Re: Re: Re: M30s heating problem

sumantyadav5321 — Tue, 08 Dec 2020 14:14:29 GMT

ok... thanks

Re: M30s heating problem

Ehsank — Tue, 08 Dec 2020 15:00:04 GMT

if you feel continuously heat at the same area, stop using it while it get in normal, as continuously heat mau cause motherboard issue

Re: M30s heating problem

Ehsank — Tue, 08 Dec 2020 15:01:06 GMT

and if this is just starting heat then observe few days but if still problem persists then do visit service centre if possible for you

Re: Re: M30s heating problem

sumantyadav5321 — Tue, 08 Dec 2020 15:07:25 GMT

Re: Re: M30s heating problem

sumantyadav5321 — Tue, 08 Dec 2020 15:10:58 GMT

it's not continuously some times from some days

Re: Re: Re: M30s heating problem

Ehsank — Tue, 08 Dec 2020 15:43:39 GMT

ok as of now do these steps and observe

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.