topic Re: Call alerts in Tech Talk

Call alerts

Raji5 — Thu, 03 Dec 2020 12:45:22 GMT

I own two Galaxy Note 9 and my friend owns a Galaxy Note 10. We are facing the same problem of missed call alerts. When we are on a call, and if someone calls us during such time, we do not get any alerts, and it is not shown as a missed call. Please solve this issue.

Re: Call alerts

Sidhabhi — Thu, 03 Dec 2020 13:47:22 GMT

Check call settings, call waiting option

Re: Call alerts

cs-member13 — Sun, 06 Dec 2020 07:09:52 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We understand your concern and will help you to resolve the issue. Kindly follow some of the basic step given below to enable call waiting option in your device:-

Tap on Phone > Tap on 3 dots on top corner of the screen > Settings > More Settings > Toggle on Call Waiting.

If the issue still persist we would request you to kindly visit your nearby service center for the physical inspection of your device.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support