topic Re: problem in Tech Talk

problem

magsud — Sat, 28 Nov 2020 17:27:42 GMT

HELLO DEAR ,

I have a very big trouble in my Samsung FOLD 5G device.

When I connect my usb type-c charger cable then there was no problem.but When I just turn off my cable then it's says that "the connected USB device isn't support.

AND AFTER THAT, there was no connected car but it always shows that notification and also vibrate my phone ..in notification settings g in android system there is a option which name is alerts , I just can minimise the notification what is always says that

"The connected usb device isn't supported.BUT IT DOESN'T HAVE ANY CHARGING PROBLEM.

BUT IT ALWAYS SHOWS ME THAT..

PLEASE TELL ME WHAT WILL I DO ?

I AM REALLY REALLY IN A VERY BIG TROUBLE FOR THIS MATTER.

PLEASE HELP ME

THANK YOU.

Magsud

Re: problem

Ehsank — Sat, 28 Nov 2020 18:02:02 GMT

do these and lets see

Go to settings >apps>click on 3 dot at right top corner>click on show system app >searchin search bar (just type USB SETTING">click on it>storage >clear cache and data
Restart your phone and then try.

Re: problem

magsud — Sat, 28 Nov 2020 18:26:52 GMT

no. same

Re: Re: problem

Ehsank — Sat, 28 Nov 2020 18:33:52 GMT

do one thing more, settings > developer option >search " default usb configuration " click on it and set as " charging only"

and if you not yet enable developer option then follow these steps

Steps to enable developer option
settings >about phone>software information >then u find build number >tap 7 times>then back to settings
and at end of settings one new option called developer option
click on it and find that option

Re: Re: problem

magsud — Sat, 28 Nov 2020 18:36:55 GMT

i have done that many times

That doesnt work

Re: Re: Re: problem

Ehsank — Sat, 28 Nov 2020 19:14:08 GMT

then try to contact them on get help section, take a call or chat from there

Re: Re: problem

magsud — Sat, 28 Nov 2020 20:10:36 GMT

THANKS

Re: problem

cs-member13 — Thu, 03 Dec 2020 15:00:19 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support